Red Hat Enterprise Linux 7
- sos-3.2-35.el7_2.3.noarch and later
Red Hat Enterprise Linux 6
- sos-3.2-28.el6_7.2.noarch and later
When creating a sosreport with
--tmp-dir stored on an NFS mount sosreport crashes with
[root@rhel7 ~]# echo |/usr/sbin/sosreport --name $(hostname) --tmp-dir /nfs_sos/ ... Running 76/80: vhostmd... Running 77/80: x11... Running 78/80: xen... Running 79/80: xfs... Running 80/80: yum... Creating compressed archive... Your sosreport has been generated and saved in: /nfs_sos/sosreport-rhel7.localdomain.localdomain-20161221012432.tar.xz The checksum is: 18cfb89b2187f13dbf9a061ea6d375c3 Please send this file to your support representative. Traceback (most recent call last): File "/usr/sbin/sosreport", line 25, in <module> main(sys.argv[1:]) File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 1593, in main sos.execute() File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 1579, in execute self.archive.cleanup() File "/usr/lib/python2.7/site-packages/sos/archive.py", line 238, in cleanup shutil.rmtree(self._archive_root) File "/usr/lib64/python2.7/shutil.py", line 239, in rmtree onerror(os.listdir, path, sys.exc_info()) File "/usr/lib64/python2.7/shutil.py", line 237, in rmtree names = os.listdir(path) OSError: [Errno 2] No such file or directory: '/nfs_sos/sos.Lw2AuX/sosreport-rhel7.localdomain.localdomain-20161221012432'
- RHEL7: This issue has been resolved by errata RHBA-2017:2203, upgrade to
- RHEL6: This issue has been resolved by errata RHBA-2018:1920, upgrade to
Note: The error occurs after the
sosreport has been successfully generated, it can still be provided to Red Hat support and the temporary directory removed manually.
Sosreport is creating its log file within the temporary directory on the
sosreport completes it removes its temporary directory, however the log file is still open at this time.
Unlike local filesystems
NFS is unable to remove a directory containing a deleted, open file.
- Red Hat Enterprise Linux
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