- Red Hat (Satellite) Proxy v5.3 and later
- RHN Proxy server generates traceback emails with message "Fault 2001: RHN Proxy service not enabled for server profile" or "Fault -1002: Error Message: RHN Proxy service not enabled for server profile"
- Traceback email has :
Fault: <Fault -1002: Error Message: RHN Proxy service not enabled for server profile: "server.host.com" Error Class Code: 1002 Error Class Info: RHN Proxy system ID does not match an RHN Proxy Server in the database. Please contact your designated Red Hat representative or visit https://rhn.redhat.com/help/contact.pxt immediately if experiencing difficulties with the process of enabling or continued enablement of this RHN Proxy Server. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem.
- Re-activate the system as RHN Proxy by following the RHN Proxy Installation Process as described in the Proxy_Installation_Guide
The RHN Proxy was de-activated and the current profile on satellite was not activated as RHN Proxy and wasn't subscribed to the RHN Proxy channel.
Check if maybe the proxy has been upgraded, the upgrade procedure includes re-activation as described here How do I upgrade my Red Hat Network (RHN) Proxy?
Traceback indicates that either the systemid isn't matching with the one present in satellite database.
Find out the systems ID using
grep ID /etc/sysconfig/rhn/systemidand search on satellite for a system with this ID. If the system is found check if it is subscribed to rhn proxy channel.
Further debugging: from the satellite server provide the output of :
su - oracle sqlplus rhnsat/rhnsat@rhnsat select * from rhnProxyInfo;
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