Error running Auto-Attach in the Sat6 GUI for some hosts "An error occurred trying to auto-attach subscription. Please check your logs for further information."
Issue
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For some hosts when I run a "run Auto-Attach" in the Satellite 6 GUI in the content host page, I'm getting an (generic) error:
An error occurred trying to auto-attach subscriptions. Please check your log for further information.
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After this error no more subscription information nor event information will be visible in the GUI.
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On the local cmdline of the concerning Linux server using subscription-manager you will get information.
# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ ... ... Subscription Name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Premium (DERIVED SKU) Provides: Red Hat Beta Red Hat EUCJP Support (for RHEL Server) - Extended Update Support ... SKU: RH00051 Contract: 10113471 Account: 1054418 Serial: 8956302808035775631 Pool ID: 8a7be4de58632b2301586394297703a7 Provides Management: Yes Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Starts: 05/22/2016 Ends: 05/22/2017 System Type: Virtual ... ... -
But subscription management via the Satellite 6 GUI is not possible anymore..
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Also in the Satellite view, this server reports a Subscription Status of Unentitled, while the cmdlne is telling us differently.
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I suspect that this behavior started after the upgrade to another version of virt-who, but I don't know for sure. Also it looks like for new hosts the auto-attach goes OK.
Environment
- Red Hat Satellite 6.2
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