Availability is not being updated for one or more resources in JBoss ON inventory due to: Skipping mergeAvailabilityReport() for stale resource

Solution Verified - Updated -

Issue

  • Agent's platform is reported as available even when agent is shutdown
  • stop updating events
  • no events update
  • Server log contains the following message:

    INFO  [org.rhq.enterprise.server.measurement.AvailabilityManagerBean] Skipping mergeAvailabilityReport() for stale resource [Resource[id=10008, uuid=null, type=<null>, key=null, name=null, parent=<null>]]. These messages should go away after the next agent synchronization with the server....
    
  • All agent resources report UNKNOWN availability in the server

Environment

  • Red Hat JBoss Operations Network (ON) 3.1.0, 3.1.1, 3.1.2
  • Availability is not being updated for one or more resource's
  • One of the following:
    • Agent is up and running and sending availability reports but the availability of its managed resources are not reported as being up
    • OR: Agent has been shutdown but it's platform and or child resources continue to report as being up

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