RHV: Cannot open console in User Portal, "Can't find VM with id"

Solution Verified - Updated -


  • Cannot open console of Virtual Machine in User Portal
  • When accessing guest console from User Portal, the following error shows up in a window:
Operation Cancelled:

Can't find VM with id <vm_id>.


  • Red Hat Virtualization 3.6, 4.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content