Receive the following error "open3: exec of service oracle restart failed at /usr/lib/perl5/vendor_perl/5.8.5/Spacewalk/Setup.pm line 224" when trying to upgrade RHN Satellite

Solution Verified - Updated -

Issue

  • Customer is unable to upgrade the RHN satellite server from version 5.1.1 to 5.3.0. Receives the following error during the initial stages of the upgrade process
    open3: exec of service oracle restart failed at /usr/lib/perl5/vendor_perl/5.8.5/Spacewalk/Setup.pm line 224
  • Upgrade from RHN Satellite 5.4.1 to 5.5 fails
  • I have tried to upgrade a 5.4.1 Satellite to version 5.5 but it fails with an error.
    open3: exec of service oracle restart failed at /usr/lib/perl5/vendor_perl/5.8.8/Spacewalk/Setup.pm line 252

Environment

  • Red Hat Enterprise Linux 4
  • Red Hat Enterprise Linux 5
  • Red Hat Enterprise Linux 6
  • RHN Satellite 5.3
  • RHN Satellite 5.4
  • RHN Satellite 5.5

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