zLinux zVM guests lost the paths to SAN disk with - 'Medium access timeout failure' errors

Solution Verified - Updated -

Issue

  • When SAN storage got firmware upgraded, many zLinux zVM guests lost the paths to SAN disk with following errors:

    Jun  1 13:21:26 hostname kernel: sd 0:0:0:906: [sdg] Medium access timeout failure. Offlining disk!
    Jun  1 13:21:26 hostname kernel: sd 1:0:0:906: [sdh] Medium access timeout failure. Offlining disk!
    Jun  1 13:21:26 hostname kernel: sd 0:0:0:906: [sdg]  
    Jun  1 13:21:26 hostname kernel: sd 1:0:0:906: [sdh]  Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK
    Jun  1 13:21:26 hostname kernel: sd 0:0:0:906: [sdg] CDB: Read(10): 28 00 0e 11 d7 58 00 00 18 00
    [...]
    Jun  1 13:21:26 hostname kernel: sd 0:0:0:906: rejecting I/O to offline device
    Jun  1 13:21:26 hostname kernel: sd 0:0:0:906: rejecting I/O to offline device
    Jun  1 13:21:26 hostname kernel: sd 0:0:0:906: [sdg]  Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK
    [...]
    

Environment

  • Red Hat Enterprise Linux 6
  • IBM systemZ/s390
  • SAN devices connected using zfcp

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