On Red Hat Satellite 5.x, Getting Internal Server Error While clicking on Red Hat Satellite Kickstart Profiles .

Solution Verified - Updated -

Issue

  • Getting Internal Server Error on Red Hat Satellite WebUI when trying to edit kickstart profile.
  • While editing Kickstart profile getting error 'ascii' codec can't encode character u'\u2026'
The following exception occurred while executing this request:
GET /rhn/kickstart/Kickstarts.do

Exception:
javax.servlet.ServletException: org.cobbler.XmlRpcException: XmlRpcException calling cobbler.
    at org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:520)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:427)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
    at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:105)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
    at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:723)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.redhat.rhn.frontend.servlets.AuthFilter.doFilter(AuthFilter.java:127)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
    at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.redhat.rhn.frontend.servlets.LocalizedEnvironmentFilter.doFilter(LocalizedEnvironmentFilter.java:67)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.redhat.rhn.frontend.servlets.EnvironmentFilter.doFilter(EnvironmentFilter.java:100)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.redhat.rhn.frontend.servlets.SessionFilter.doFilter(SessionFilter.java:57)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.redhat.rhn.frontend.servlets.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:97)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:299)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
    at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)
    at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)
    at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
    at java.lang.Thread.run(Thread.java:809)
Caused by: org.cobbler.XmlRpcException: XmlRpcException calling cobbler.
    at org.cobbler.CobblerConnection.invokeMethod(CobblerConnection.java:120)
    at org.cobbler.CobblerConnection.invokeTokenMethod(CobblerConnection.java:150)
    at org.cobbler.CobblerObject.lookupDataMapsByCriteria(CobblerObject.java:104)
    at org.cobbler.CobblerObject.lookupDataMapById(CobblerObject.java:79)
    at org.cobbler.Profile.lookupById(Profile.java:96)
    at com.redhat.rhn.manager.kickstart.KickstartUrlHelper.getCobblerProfileUrl(KickstartUrlHelper.java:350)
    at com.redhat.rhn.manager.kickstart.KickstartManager.renderKickstart(KickstartManager.java:96)
    at com.redhat.rhn.frontend.action.kickstart.RenderKickstartFileAction.execute(RenderKickstartFileAction.java:75)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
    ... 40 more
Caused by: redstone.xmlrpc.XmlRpcFault: <type 'exceptions.UnicodeEncodeError'>:'ascii' codec can't encode character u'\u2026' in position 8: ordinal not in range(128)
    at redstone.xmlrpc.XmlRpcClient.handleResponse(XmlRpcClient.java:443)
    at redstone.xmlrpc.XmlRpcClient.endCall(XmlRpcClient.java:376)
    at redstone.xmlrpc.XmlRpcClient.invoke(XmlRpcClient.java:165)
    at org.cobbler.CobblerConnection.invokeMethod(CobblerConnection.java:117)

Environment

  • Red Hat Satellite 5.x

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