Unable to register and attach the subscription to CloudForms appliance

Solution Unverified - Updated -

Issue

  • When tring to subscribe an appliance, the system shows "attaching subscription" but it never ends.
  • The rhsm.log doesn't show anything, nor does the message.log
  • The CloudForms service has been stopped and everything in the subscription.manager cache has been cleaned.
  • Manual regestraion has been tried, and this also did not work.
    • The appliance registered, but the webUI did not reflect this change.
  • NOTE: There is no proxy, these are direct connection to internet from the appliance.

Environment

  • Red Hat CloudForms 4.0 cfme-5.5.2.4

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