Problem when editing catalog items in Cloudforms 3.2

Solution In Progress - Updated -

Issue

  • We have experienced some troubles when working with Cloudforms regarding blank web pages unable to access the database,

  • We are wondering if errata RHSA-2015-2620 solves the problem and if it is safe to apply it. In such case, what will be the procedure for it?
    *The problem appears when trying to edit a service catalog. The output is:


Unexpected error encountered Errors in Management Engine can be caused by: ① Accessing Management Engine from multiple tabs or windows of the same browser on a single machine. Close any duplicate browser sessions, then select a menu option above. ② Pressing the back button during a session. Close any duplicate browser sessions, then select a menu option above. ③ An internal system error. Please contact your administrator for assistance.

Environment

  • Red Hat CloudForms 3.2

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