Satellite 6.2 upgrade fails with `Upgrade step start_tomcat failed` despite tomcat started promptly

Solution Verified - Updated -


  • upgrading Satellite 6.1 to Satellite 6.2
  • satellite-installer --upgrade repeatedly fails on step start_tomcat with error Some services failed to start: tomcat
  • tomcat / capatina was launched promptly, i.e. not hitting this issue


  • Red Hat Satellite 6.2
    • being upgraded from 6.1 or even 6.0
  • set up HTTP(S) proxy on Satellite

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In