Unable to restart any services at RHEL 7.x

Solution Verified - Updated -

Issue

  • In RHEL 7.1 server, we couldn't restart any services. It throws below error,
[root@localhost ~]# service virt-who restart
Redirecting to /bin/systemctl restart  virt-who.service
Error getting authority: Error initializing authority: Error calling StartServiceByName for org.freedesktop.PolicyKit1: GDBus.Error:org.freedesktop.systemd1.UnitMasked: Unit polkit.service is masked. (g-io-error-quark, 36)
  • Unable to configure JBoss EAP to Run as a Service
root@(localhost) system # chkconfig --add jboss-eap-rhel.sh
Error getting authority: Error initializing authority: Error calling StartServiceByName for org.freedesktop.PolicyKit1: GDBus.Error:org.freedesktop.systemd1.UnitMasked: Unit is masked. (g-io-error-quark, 36) 
  • We noticed that some of the other system control commands are also not working and giving below error.
root@(localhost) bin # systemctl restart sshd
Error getting authority: Error initializing authority: Error calling StartServiceByName for org.freedesktop.PolicyKit1: GDBus.Error:org.freedesktop.systemd1.UnitMasked: Unit is masked. (g-io-error-quark, 36)

Environment

  • Red Hat Enterprise Linux (RHEL)
    • 7.x

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