Satellite 6 API returns no facts values with non admin user

Solution Verified - Updated -


  • Red Hat Satellite 6.1 prior to Red Hat Satellite 6.1.9


  • If a user not having Administrator role tries to query system facts from Satellite 6, an empty response is returned.
  • If the administrator does query the system facts from Satellite 6, all facts are returned as expected.


  • This issue has been tracked in BZ 1333112
  • To avoid the issue, please apply errata RHBA-2016:1084 to upgrade to Satellite 6.1.9

Diagnostic Steps

  • Create a user with view_facts and upload_facts permissions
  • Try to get some facts by querying https://<satellite_server>/api/v2/hosts/<host>/facts
  • An empty result is returned.

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.