The sendmail server is not able to receive all the mails when the ICMP is blocked on the system.

Solution Unverified - Updated -

Issue

The sendmail server is not able to receive emails from certain servers. Logs state the below.

sendmail[26116]: nBHGacRi026116: SYSERR(root): collect: read timeout on connection from example.com, from=<> 
sendmail[26695]: nBHGp2Mj026695: SYSERR(root): collect: read timeout on connection from example.net, from=<user.name@example.net

Environment

  • Red Hat Enterprise Linux

  • sendmail-8.13.1-3.3.el4

  • Zywall Firewall

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