Why are the "hpfax" and "hp" processes and the "hp-setup" command crashing in RHEL?

Solution In Progress - Updated -

Issue

  • We are getting following messages in /var/log/messages

    hpfax[894]: segfault at 0 ip 00007fd14cdeb704 sp 00007fff1786a570 error 4 in libc-2.12.so[7fd14cd43000+18a000]
    hp[18429]: segfault at 0 ip 00007f325d21e704 sp 00007fff71f01a80 error 4 in libc-2.12.so[7f325d176000+18a000]
    hp-makeuri[10545]: segfault at 0 ip 00007ff26e397704 sp 00007fff0a70d1e0 error 4 in libc-2.12.so[7ff26e2ef000+18a000]
    
  • When we run hp-setup, it crashes:

    hp-setup
    
    HP Linux Imaging and Printing System (ver. 3.14.6)
    Printer/Fax Setup Utility ver. 9.0
    
    Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    Segmentation fault (core dumped)
    

Environment

  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 7

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