VM fails to start in a RHEV environment with Null Pointer Exception in getMemoryFromSnapshot

Solution Verified - Updated -

Issue

  • VM fails to start and reports the following in the RHEV Admin Portal Event Log;
Failed to run VM xyz (User: aaa@bbb.com).
  • The engine log contains a NullPointerException (NPE) in getMemoryFromSnapshot();
2016-04-12 11:37:08,647 ERROR [org.ovirt.engine.core.bll.RunVmCommand] (org.ovirt.thread.pool-7-thread-23) [342faf7d] Command org.ovirt.engine.core.bll.RunVmCommand throw exception: java.lang.NullPointerException
        at org.ovirt.engine.core.bll.RunVmCommand.getMemoryFromSnapshot(RunVmCommand.java:154) [bll.jar:]
        at org.ovirt.engine.core.bll.RunVmCommand.initVm(RunVmCommand.java:711) [bll.jar:]
        at org.ovirt.engine.core.bll.RunVmCommand.executeVmCommand(RunVmCommand.java:275) [bll.jar:]
        at org.ovirt.engine.core.bll.VmCommand.executeCommand(VmCommand.java:105) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandBase.executeWithoutTransaction(CommandBase.java:1193) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandBase.executeActionInTransactionScope(CommandBase.java:1332) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandBase.runInTransaction(CommandBase.java:1961) [bll.jar:]
        at org.ovirt.engine.core.utils.transaction.TransactionSupport.executeInSuppressed(TransactionSupport.java:174) [utils.jar:]
        at org.ovirt.engine.core.utils.transaction.TransactionSupport.executeInScope(TransactionSupport.java:116) [utils.jar:]
        at org.ovirt.engine.core.bll.CommandBase.execute(CommandBase.java:1356) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandBase.executeAction(CommandBase.java:353) [bll.jar:]
        at org.ovirt.engine.core.bll.MultipleActionsRunner.executeValidatedCommand(MultipleActionsRunner.java:193) [bll.jar:]
        at org.ovirt.engine.core.bll.MultipleActionsRunner.runCommands(MultipleActionsRunner.java:160) [bll.jar:]
        at org.ovirt.engine.core.bll.SortedMultipleActionsRunnerBase.runCommands(SortedMultipleActionsRunnerBase.java:20) [bll.jar:]
        at org.ovirt.engine.core.bll.MultipleActionsRunner$2.run(MultipleActionsRunner.java:169) [bll.jar:]
        at org.ovirt.engine.core.utils.threadpool.ThreadPoolUtil$InternalWrapperRunnable.run(ThreadPoolUtil.java:90) [utils.jar:]
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) [rt.jar:1.7.0_85]
        at java.util.concurrent.FutureTask.run(FutureTask.java:262) [rt.jar:1.7.0_85]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [rt.jar:1.7.0_85]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [rt.jar:1.7.0_85]
        at java.lang.Thread.run(Thread.java:745) [rt.jar:1.7.0_85]

Environment

  • Red Hat Enterprise Virtualization (RHEV) 3.5
  • Red Hat Enterprise Linux (RHEL) 7.2 hosts
    • vdsm-4.16.32-1.el7

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content