System hangs during VMWare snapshot under heavy cpu load

Solution In Progress - Updated -

Issue

  • Heavy CPU activity will cause a A VMWare Snapshot to deadlock and the guest will hang indefinitely
  • Unlike the snapshot issue linked below this does not require any IO and occurs on 5.5 update 3
    o https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1018194
  • The snapshot will fail with the error below:
An error occurred while saving the snapshot: msg.
snapshot.error-QUIESCINGERROR.

Environment

  • RHEL 6.7 - kernel-2.6.32-573.12.1.el6.x86_64
  • VMWare guest
    • ESXi 5.5 update 3a

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content