Package update failing with "Error while retrieving package. the message was: Name or service not known" error

Solution Verified - Updated -

Issue

  • While updating packages using "up2date -u" command, following exception error occurs for scheduled packages
    from RHN:
Error while retrieving package 4Suite-1.0-3.el4_8.1. the message was: Name or service not known"  
  • Also following error appears in event log for system profile on RHN:
Client execution returned "Failed: There was a communication error talking to the server" (code 21)  

Environment

  • Red Hat Enterprise Linux v 4

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