Remote user unable to login using SSH, error in logs sshd[1234]: error: Could not get shadow information for user.

Solution Verified - Updated -

Issue

System configured to use Kerberos authentication. "Kinit username" works but user could not login via SSH.
In /var/log/secure this message is displayed -

sshd[1234]: error: Could not get shadow information for user.

Environment

Red Hat Enterprise Linux 5

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