RHSM: Incorrect Socket Count and Subscription Status when entitling IBM Systems

Solution Verified - Updated -

Issue

  • SHORT DESCRIPTION
    Currently, the methods that Red Hat subscription tools use to acquire facts from an IBM system for reconciliation returns incorrect information.

    • DETAILED DESCRIPTION
      The subscription client tools on RHEL systems polls information from the system, called facts, to identify unique characteristics about the system, such as, socket count. This information is used to reconcile the subscription's capacity and constraints against the system's capacity and constraints.

Environment

  • IBM Power, System Z, s390, etc
  • Red Hat Subscription Management
  • subscription-manager

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