Failed to retrieve provision template (for client server)

Solution Verified - Updated -

Issue

Satellite 6.1.5 server: satserver.example.com
Capsule server: capsule.example.com

We are trying to kickstart a client server, we get a DHCP ip, tftp and subsequent kernel, but upon retrieving the Provisioning template for client server (client-server.example.com.com), we get the following error as seen in the foreman-proxy log:

 [2016-01-06T18:59:09.033073 #4561] ERROR -- : Failed to retrieve provision template for {"token"=>"b67b23ca-61b8-413d-b61d-967362f14b78", "splat"=>[], "captures"=>["provision"], "kind"=>"provision"}: Error retrieving provision for {"token"=>"b67b23ca-61b8-413d-b61d-967362f14b78", :url=>"http://client-server.example.com:8000"} from satserver.example.com: Net::HTTPInternalServerError
192.168.227.216 - - [06/Jan/2016 18:59:09] "GET /unattended/provision?token=b67b23ca-61b8-413d-b61d-967362f14b78 HTTP/1.1" 500 345 0.4196

Environment

Red Hat Satellite or Proxy (6.1)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content