JON Server reports Agent is down due to "Have not heard from agent [agent-name] since [time]. Will be backfilled since we suspect it is down"

Solution Verified - Updated -

Issue

  • JON Server reports that agent is down, starting 10 minutes after it is brought up and logs the following messages:

        INFO  [org.rhq.enterprise.server.core.AgentManagerBean] Have not heard from agent [agent-name] since [Thu Nov 12 10:29:27 EST 2009]. Will be backfilled since we suspect it is down
    INFO  [org.rhq.enterprise.server.core.AgentManagerBean] Have not heard from agent [agent-name] since [Thu Nov 12 10:34:28 EST 2009]. Will be backfilled since we suspect it is down

  • JON Agent is showing down

Environment

  • Red Hat JBoss Operations Network (ON)
    • 2.3
    • 2.4.0
    • 2.4.1
    • 3.0.x
    • 3.1.x
    • 3.2.x

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