Attempting to add comment to KB article results in error.

Solution Unverified - Updated -

Issue

  • Trying to add an update to https://access.redhat.com/knowledge/articles/36175 but I get the following error:
An AJAX HTTP error occurred.
HTTP Result Code: 500
Debugging information follows.
Path: /knowledge/system/ajax
StatusText: error
ResponseText: SoapFault: (<user>@<domain>) in SoapClient-&gt;__call() (line 315 of /etc/drupal7/all/modules/custom/redhat_kcs/redhat_kcs.module).

Environment

  • Red Hat Customer Portal

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