FFI::VixDiskLib::ApiWrapper#open (errcode=3014 - VIX_E_HOST_USER_PERMISSIONS): Insufficient permissions in the host operating system

Solution Verified - Updated -

Issue

  • When trying to initiate SmartState analysis of RHEL VM's running on ESX host getting below message however SmartState scanning works:
[----] E, [2015-11-11T18:36:55.296463 #11602:cb5ea8] ERROR -- : Q-task_id([1bf6a3f0-88a3-11e5-807d-0050568fd3e0]) FFI::VixDiskLib::ApiWrapper#open (errcode=3014 - VIX_E_HOST_USER_PERMISSIONS): Insufficient permissions in the host operating system
....
[----] E, [2015-11-11T18:36:57.073981 #11602:cb5ea8] ERROR -- : Q-task_id([1bf6a3f0-88a3-11e5-807d-0050568fd3e0]) Unable to mount filesystem.  Reason:[FFI::VixDiskLib::ApiWrapper#open (errcode=3014 - VIX_E_HOST_USER_PERMISSIONS): Insufficient permissions in the host operating system - [LAB-XYZ-123] abc/abc001.vmdk
FFI::VixDiskLib::ApiWrapper#open (errcode=3014 - VIX_E_HOST_USER_PERMISSIONS): Insufficient permissions in the host operating system - [LAB-XYZ-123] abc001/abc001_1.vmdk] for VM [[LAB-XYZ-123] abc/abc001.vmx]
[----] E, [2015-11-11T18:37:01.163169 #11602:cb5ea8] ERROR -- : Q-task_id([1bf6a3f0-88a3-11e5-807d-0050568fd3e0]) ScanMetadata error status:[16]:  message:[Unable to mount filesystem.  Reason:[FFI::VixDiskLib::ApiWrapper#open (errcode=3014 - VIX_E_HOST_USER_PERMISSIONS): Insufficient permissions in the host operating system - [LAB-XYZ-123] abc/abc001.vmdk

Environment

  • Red Hat CloudForms 3.2
  • VMware ESX

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