Unable to connect Red Hat Insights from Red Hat Satellite 5.x
Issue
- Red Hat Insights on Red Hat Satellite 5.x behind proxy fails to connect portal.
[...]
2015-11-09 18:53:38,218 17124 [satellite] DEBUG c.r.t.integration.sat5.util.Util - Satellite is configured to use a proxy. Host: 10.xxx.xxx.xx | Port: 80
2015-11-09 18:53:38,219 17125 [satellite] DEBUG c.r.t.i.s.portal.InsightsApiClient - Accept header: application/json
2015-11-09 18:53:38,242 17148 [satellite] ERROR c.r.t.i.sat5.rest.ConfigService - Unable to verify connection to Red Hat Customer Portal.
java.io.IOException: Cannot run program "/usr/sbin/redhat-access-systemid" (in directory "."): java.io.IOException: error=13, Permission denied
[...]
Caused by: java.io.IOException: java.io.IOException: error=13, Permission denied
[...]
Environment
- Red Hat Satellite 5.7
- redhat-access-plugin-sat5-2.0.0-42.el6.noarch
- HTTP Proxy
Subscriber exclusive content
A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.
Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.
