Unable to connect Red Hat Insights from Red Hat Satellite 5.x

Solution Verified - Updated -

Issue

  • Red Hat Insights on Red Hat Satellite 5.x behind proxy fails to connect portal.
[...]
2015-11-09 18:53:38,218 17124 [satellite] DEBUG c.r.t.integration.sat5.util.Util - Satellite is configured to use a proxy. Host: 10.xxx.xxx.xx | Port: 80
2015-11-09 18:53:38,219 17125 [satellite] DEBUG c.r.t.i.s.portal.InsightsApiClient - Accept header: application/json
2015-11-09 18:53:38,242 17148 [satellite] ERROR c.r.t.i.sat5.rest.ConfigService - Unable to verify connection to Red Hat Customer Portal.
java.io.IOException: Cannot run program "/usr/sbin/redhat-access-systemid" (in directory "."): java.io.IOException: error=13, Permission denied
[...]
Caused by: java.io.IOException: java.io.IOException: error=13, Permission denied
[...]

Environment

  • Red Hat Satellite 5.7
  • redhat-access-plugin-sat5-2.0.0-42.el6.noarch
  • HTTP Proxy

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