What information should I collect in preparation for a networking Root Cause Analysis?
Issue
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What information should I collect in preparation for a network Root Cause Analysis?
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The right information is dependent on the circumstance that you receive, different logs may be relevant at the time of the incident.
The following is a list of network related RCA (Root Cause Analysis) -
Network Flapping (network interface showing status failures in messages with up and down events)
- The Network card hung
- Network related errors seen in
/var/log/messages
- Retransmission (loss of packets seen)
- Connection related Issues
- Connection lost to source
- Connection lost when connecting from source to destination
Environment
- Red Hat Enterprise Linux 6
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