Setting up RHDS with a CNAME DNS alias for the General.FullMachineName fails because the IP address does not reverse-resolve back to the hostname provided

Solution Verified - Updated -


  • We have a DNS alias for an original server, which we want to use as the name for our directory server.
  • We have done this with RHDS8 and RHDS9:

    # host cname is an alias for address
    # host domain name pointer
  • However, with the current for RHDS10 (and now also for RHDS9), setup fails with the following message:

    [15/10/20:11:08:53] - [Setup] Info Creating directory server . . .
    [15/10/20:11:08:53] - [Setup] Info Hostname '' is valid, but none of the IP addresses resolve back to
    [15/10/20:11:08:53] - [Setup] Info - address resolves to host
    [15/10/20:11:08:53] - [Setup] Fatal Error: Could not create directory server instance 'instance'.
    [15/10/20:11:08:53] - [Setup] Fatal Exiting . . .
  • This wasn't the case with RHDS8 and probably earlier versions of RHDS9, we managed to install fine with just a server CNAME alias in DNS.

  • Vanilla install of RHDS 10 using, but using the [3] Custom option and setting the machine name to the alias instead of the hostname.
  • This occurs always, both on current RHDS10 install and RHDS9 install with latest software updates. We need this fixed at least for RHDS10.


  • Red Hat Directory Server (RHDS) 9.1 and 10.0
  • Package 389-ds-base version or higher

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