Cloudforms : "Extract Running Process" feature doesn't work.

Solution In Progress - Updated -

Issue

  • Clicking on "Extract Running Processes" shows "Collect Running Processes initiated for 1 VM and instance from the
    CFME database" message but it doesnt actually extract the list of running processes. "Running Processes" Field under
    Diagnostics session always shows "Not Available"

Extract Running Processes button :
Alt text    

Data Not available :
Alt text

Environment

Cloudforms 3.2

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