Satellite: '500 Internal Server Error' in the Web UI and 'ORA-00060: deadlock detected while waiting for resource' traceback email when deleting configuration files

Solution Verified - Updated -

Issue

  • Satellite WebUI displays 500 Internal Server Error message
  • Received traceback email containing an error about an Oracle deadlock:
Exception:
javax.servlet.ServletException: ORA-00060: deadlock detected while waiting for resource
ORA-06512: at "RHNSAT.RHN_QUOTA", line 69
ORA-06512: at "RHNSAT.RHN_CONFIG", line 38
ORA-06512: at line 1

    at org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:535)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:433)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:237)
    at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:99)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
...
  • The problem happens occasionally when deleting configuration files

Environment

  • RHN Satellite 5.4.1

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.