Satellite: '500 Internal Server Error' in the Web UI and 'ORA-00060: deadlock detected while waiting for resource' traceback email when deleting configuration files

Solution Verified - Updated -

Issue

  • Satellite WebUI displays 500 Internal Server Error message
  • Received traceback email containing an error about an Oracle deadlock:
Exception:
javax.servlet.ServletException: ORA-00060: deadlock detected while waiting for resource
ORA-06512: at "RHNSAT.RHN_QUOTA", line 69
ORA-06512: at "RHNSAT.RHN_CONFIG", line 38
ORA-06512: at line 1

    at org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:535)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:433)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:237)
    at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:99)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
...
  • The problem happens occasionally when deleting configuration files

Environment

  • RHN Satellite 5.4.1

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