AD users able to ssh in but AD user not able to sudo with the error message : "Unable to get information from Data Provider Error: 1, 11, Offline"

Issue

AD users able to ssh in but AD user not able to sudo with the error message : "Unable to get information from Data Provider Error: 1, 11, Offline"

=============var/log/sssd/sssd_pam.log================

Still see the same errors :

[sssd[pam]] [sbus_remove_timeout] (0x2000): 0x8cdd30
[sssd[pam]] [sbus_dispatch] (0x4000): dbus conn: 0x8d1e90
[sssd[pam]] [sbus_dispatch] (0x4000): Dispatching.
[sssd[pam]] [sss_dp_get_reply] (0x1000): Got reply from Data Provider - DP error code: 1 errno: 11 error message: Offline
[sssd[pam]] [pam_check_user_dp_callback] (0x0040): Unable to get information from Data Provider Error: 1, 11, Offline

==============var/log/sssd/sssd_example.com.log===========

[acctinfo_callback] (0x0100): Request processed. Returned 1,11,Offline
[sbus_dispatch] (0x4000): dbus conn: 0x20655c0
[sbus_dispatch] (0x4000): Dispatching.