IPA fails to reset password. kinit error: "kinit: Cannot contact any KDC for requested realm while getting initial credentials"

Solution Verified - Updated -

Issue

Customer trying to reset a password for an account that's sitting on IPA and it keeps failing.

kinit user1
Password for user1@example.com: 
Password expired.  You must change it now.
Enter new password: 
Enter it again: 
kinit: Cannot contact any KDC for requested realm while getting initial credentials

Environment

  • Red Hat Enterprise Linux 6.3
  • ipa-client-2.2.0-16.el6.x86_64
  • ipa-server-2.2.0-16.el6.x86_64

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