[Satellite6] Capsule synchronization fails with "Host did not respond within 20 seconds" error, despite katello-agent is running fine

Solution Verified - Updated -

Issue

  • an attempt to synchronize external capsule fails with error "Host did not respond within 20 seconds. Is katello-agent installed and goferd running on the Host?"
  • katello-agent / goferd service is running on the capsule and has several established connections to Satellite's port 5647
  • goferd is even configured with heartbeats

Environment

Red Hat Satellite or Proxy 6.1

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