Adding or deleting the user on Red Hat Satellite 6 shows the error as User already exists.
- Red Hat Satellite 6.X.
- Created user authenticated via LDAP or AD. User is able to login.
- Deleted user.
- Tried to add user again via
Administer >> Users >> New User.
- WebUI reports
User already existsalthough there is no listing of that account.
User was only removed from Organization and/or Location but was not deleted from Red Hat Satellite, refer below steps to delete user:
Login to Red Hat Satellite WebUI and go to
Administer >> Locations. If there are multiple Locations created then check each Location one by one and navigate to
Userstab and check if user entry already exists.
Similarly go to
Administer >> Organizations, click on
Userstab and check if user entry is already present.
If user is there in
Organizationthen need to move this user to
Selected Itemsfor Location and Organization currently being used. The current Location and Organization can be seen at Top left corner of Red Hat Satellite WebUI's context switcher.
After moving user to
Selected Itemsuser can be deleted by navigating to
Administer >> Users >> Select the user >> Delete. This would delete user and the same user can be added again if needed.
Any Organization/Any Locationfrom Top left corner of Red Hat Satellite WebUI's context switcher and check under
Administer >> Usersif user already exists.
- User was present under
Any Organization/Any Location, i.e- in some different Location and Organization except for the current one.
- Red Hat Satellite
- web console
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