[Satellite6] repository syncs fails with `SocketError: getaddrinfo: ..` error

Solution Verified - Updated -

Issue

  • Repository syncs are reporting warnings saying: "Sync Incomplete"
  • production.log shows either of the following errors:
    • SocketError: getaddrinfo: Temporary failure in name resolution
    • SocketError: getaddrinfo: Name or service not known
  • Task details show the sync task failed in Actions::Katello::Repository::ErrataMail subtask with the same error

Environment

Red Hat Satellite 6.1.1

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.