CUPS in RHEL is unable to communicate with printer
Issue
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When we send a file to a printer, it just sits in the queue. I have increased the logging level. I am conercned about the following line:
prnt/backend/hp.c 746: INFO: open device failed stat=12: hp:/net/HP_LaserJet?ip=10.1.2.3; will retry in 30 seconds...
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We can see many connection error for print queue:
D [01/Jul/2015:16:26:20 +0100] [Job 1] Connection error: Connection timed out D [01/Jul/2015:16:26:20 +0100] [Job 1] Connection error: Connection timed out
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The following status is returned by the "
lpstat -p
" command:printer pr1 now printing pr1-97824. enabled since Tue 15 May 2018 10:10:55 AM EDT The printer is not responding. printer pr33 now printing pr33-99134. enabled since Tue 15 May 2018 12:03:25 PM EDT The printer is not responding.
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The following status is returned by the "
lpstat -p
" command:printer pr34 now printing pr34-23148. enabled since Wed 16 Oct 2019 03:17:24 PM EDT The printer is unreachable at this time. printer lp3947 now printing lp3947-23835. enabled since Wed 16 Oct 2019 02:56:51 PM EDT The printer is unreachable at this time.
Environment
- Red Hat Enterprise Linux (RHEL), all versions
- Common Unix Printing System (CUPS), all versions
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