CloudForms does not refresh OpenStack Data

Solution Unverified - Updated -

Issue

  • CloudForms does not reflect the production data on OpenStack.
  • Created new tenant using the custom modules in cloudforms.

    • Can see the tenant in openstack, but CloudForms database does not reflect it
  • Manual evm refresh does not help

  • Restart of appliance does not help

Environment

  • Red Hat CloudForms 3.1

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