How can I renew my subscription?

Resolution

Red Hat subscriptions can be purchased in several ways. How your subscription is renewed is dependent on the method of purchase.

For subscriptions purchased through Red Hat webstore:
- For subscriptions purchased online via the Red Hat Store, login to the store and select “Renew your subscription” under your account avatar in the upper right corner of the page. You will be then redirected to the list of subscriptions in your Red Hat Customer Portal. Select the subscription you want to renew and click on Renewal options to be able to proceed.
- Note that not all the subscriptions from the list can be renewed through webstore, so if you're not sure which one was originally purchased through webstore, contact Red Hat Customer Service in your region.

For subscriptions purchased directly from Red Hat Sales department
- Please engage with your account owner and/or your dedicated Sales representative to start the renewal conversation. Alternatively, you can also contact our Sales department by filling in the Request for callback.

For subscriptions purchased through a Reseller / Distributor
- Please engage with the Reseller or Distributor who was handling your previous purchase to start the renewal conversation.

For subscriptions purchased through a hardware vendor, such as HPE, Lenovo, Dell, Fujitsu, etc.
- Please get in contact with your hardware vendor to initiate the renewal procedure with them.

For Red Hat subscriptions related to Cloud offerings, such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, etc.
- Your renewal method depends on how subscriptions were brought to Cloud in the first place (PAYG vs BYOS method) or if you were using any other offering. We recommend the following documentation for Red Hat Cloud Access program overview to start with.
- Note that while some subscriptions will need intervention to be renewed, some others will be renewed automatically as long as there is consumption. Examples of such subscriptions are: RH02985HR Red Hat Enterprise Linux Extended Life Cycle Support (On-Demand, Hourly Production Support), RH02781HR Red Hat Enterprise Linux for Third Party Linux Migration with Extended Life Cycle Support (On-Demand, Hourly Production Support), or MW01369 Red Hat OpenShift Service on AWS, Premium (60 Days)

For Partner subscriptions
- Please note that there are eligibility criteria to be met before you can renew this subscription in particular. In order to renew, please go to Partner subscriptions page to proceed.

For Red Hat Developer for Individuals subscription
- Please visit Red Hat Developers website to see instructions on how to renew.

Product trials
- Please note that product trials are not eligible for renewal, you can however check your eligibility status for product trials in our Product trial center.

Important
- Please note that not all subscriptions are renewable and may be dependable on other (qualifying) subscriptions. You can always talk to your Sales representative to get more information.

For further assistance, contact Red Hat Customer Service in your region so they can help you to go to the correct place for your renewal. You can reach out to them using email, phone, or by submitting a Support Case and selecting "Customer Service: Account, Billing, Subscription Management".