Unable to perform smartstate analysis on RHEV 3.5 VMs

Solution Verified - Updated -

Issue

  • Unable to do a smartstate analysis of RHEV 3.5 VMs residing on nfs storage domain

  • We have recently found out that in our RHEV infrastructure, using NetApp NFS data volumes, we could not perform SmartAnalysis on the VMs from the Cloudforms portal.

  • For storage we are using NFS and are getting the following error messages in evm.log when we try to smartstate RHEV 3.5 VM's:
[----] E, [2015-06-04T11:10:29.269524 #29312:497884] ERROR -- : Q-task_id([35a98d7a-0aaa-11e5-9050-001a4a544012]) MIQ(MiqServer.scan_sync_vm) Command [scanmetadata] failed after [11.795382103] seconds.  TaskId:[35a98d7a-0aaa-11e5-9050-001a4a544012]
[----] E, [2015-06-04T11:10:29.269656 #29312:497884] ERROR -- : Q-task_id([35a98d7a-0aaa-11e5-9050-001a4a544012]) Error Trace: [No such file or directory - /mnt/vm/35a98d7a-0aaa-11e5-9050-001a4a544012/rhev/data-center/8412d3d1-239a-4c7c-bba4-2d9698a1e561/mastersd/master/vms/b5dabc7f-8ce6-47ea-a6fe-065b674874bb/b5dabc7f-8ce6-47ea-a6fe-065b674874bb.ovf for VM:[/rhev/data-center/8412d3d1-239a-4c7c-bba4-2d9698a1e561/mastersd/master/vms/b5dabc7f-8ce6-47ea-a6fe-065b674874bb/b5dabc7f-8ce6-47ea-a6fe-065b674874bb.ovf]]

Environment

  • Red Hat CloudForms 3.1
  • Red Hat Enterprise Virtualization 3.5

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