Cannot access Configuration Management/VM reports - undefined method `id' for nil:NilClass [report/tree_autoload]

Solution Unverified - Updated -

Issue

  • I'm getting a UI error in trying to access reports in the following categories;
    Configuration Management/VMs
    Configuration Management/Hosts
    Configuration Management/Management Systems
    Events/Operations
    Events/Policy
    Performance by Asset Type/VMs

  • Here's the UI error displayed to the user.

Unexpected error encountered
Errors in Management Engine can be caused by:
① Accessing Management Engine from multiple tabs or windows of the same browser on a single machine.
      Close any duplicate browser sessions, then select a menu option above.
② Pressing the back button during a session.
      Close any duplicate browser sessions, then select a menu option above.
③ An internal system error.
      Please contact your administrator for assistance.
Error text:
undefined method `id' for nil:NilClass [report/tree_autoload]
end error -------------------------

Environment

  • Red Hat CloudForms 3.0

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