after applying patch 01 to 3.3.0 JON fails to start with "ERROR [org.rhq.server.control.RHQControl] error=13, Permission denied" message

Solution Verified - Updated -

Issue

  • We get this error after applying the patch following the instructions sent with the patch:
[root@VRHNDCJONAPPPRA bin]# ./rhqctl start
10:10:41,981 INFO  [org.jboss.modules] JBoss Modules version 1.3.3.Final-redhat-1
10:10:42,128 ERROR [org.rhq.server.control.RHQControl] error=13, Permission denied
  • after applying patch 01 to 3.3.0 JON fails to start with "ERROR [org.rhq.server.control.RHQControl] error=13, Permission denied" message

  • Error when starting JON; file permissions and ownership. Who should own the directories and files? What should the permissions be? I am running CentOS 7

[org.rhq.server.control.RHQControl] error=13, Permission denied

Environment

  • Red Hat JBoss Operations Network (JON) 3.3.0
  • Downloaded Red Hat JBoss Operations Network 3.3 Update 01;
  • On Linux: unzipped Red Hat JBoss Operations Network 3.3 Update 01 using jar - for instance:
jar xvf jon-server-3.3-update-01.zip
  • On Windows: unzipped Red Hat JBoss Operations Network 3.3 Update 01 using 7-zip

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