Error "Unable to find user by SSO name" while accessing a Support Case
Issue
-
When accessing a Support Case or the Support Case List, the following error message is displayed:
Error 404 Not Found Message: {"code":"404","message":"Unable to find user by SSO name"}
Environment
- Red Hat Customer Portal
Subscriber exclusive content
A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.
Close
Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.