Notification email during "Reconfigure this VM" request is it possible?

Solution In Progress - Updated -

Issue

Customer wants to send a notification email to a certain Administrator when "Reconfigure this VM" is being done because the request is pending and they want the admin to approve the request as soon as possible.

When Provisioning a VM, we have Email method and instance to send notification emails. But when "Reconfigure the VM", I can not find a corresponding Automation method or instance to customize in Automation Explorer. I tried to look at automation.log but I failed to find out such a method or instance.

Environment

  • CloudForms 3.0
  • CloudForms 3.1

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