Unable to collect sosreport from OpenStack nodes using 'rhos-log-collector' .

Solution In Progress - Updated -

Issue

  • rhos-log-collector is unable to collect the sosreport from the OpenStack nodes and showing the below error messages:
# cat   host.txt
root@192.168.0.250
root@192.168.0.251
root@192.168.0.252
root@192.168.0.253

# rhos-log-collector --hosts=host.txt
[1] 16:20:35 [SUCCESS] root@192.168.0.250
Stderr: temporary directory /root/sos-be53be74-885b-11e4-bcc0-005056a5280f does not exist or is not writable
[2] 16:20:35 [SUCCESS] root@192.168.0.251
Stderr: temporary directory /root/sos-be53be74-885b-11e4-bcc0-005056a5280f does not exist or is not writable
[3] 16:20:35 [SUCCESS] root@192.168.0.252
Stderr: temporary directory /root/sos-be53be74-885b-11e4-bcc0-005056a5280f does not exist or is not writable
[4] 16:20:35 [SUCCESS] root@192.168.0.253
Stderr: temporary directory /root/sos-be53be74-885b-11e4-bcc0-005056a5280f does not exist or is not writable
Remote path sos-be53be74-885b-11e4-bcc0-005056a5280f must be an absolute path
Support reports from all hosts are saved in sos-be53be74-885b-11e4-bcc0-005056a5280f

Environment

  • Red Hat Enterprise Linux OpenStack Platform 5

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