Kernel Panic during installation of RHEL 6.5 on servers with Mellanox mlx4 based NIC

Solution Verified - Updated -

Issue

  • When installing the OS on servers with a Mellanox NIC, the installer (Anaconda) goes into kernel panic at the stage of loading mlx4_en.
  • Backtrace may show a hang in mlx4_en_ptp_overflow_check+0x44

Environment

  • Red Hat Enterprise Linux 6.5
  • Mellanox NIC
  • mlx4_en module

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content