Unable to modify channels for a group of systems using SSM status showing In Progress
Environment
- Red Hat Satellite 5.6
Issue
- Unable to modify "Channel Subscriptions" for a group of systems using System Set Manager for
Red Hat Software Collection Channel
task is stuck withIn Progress
- Status showing
In Progress
while changing the RHSCL channel for group of systems using System Set Manager - Unable to subscribe to RHSCL channel via SSM for 500+ systems, task is stuck with "in progress"
- Postgres logs showing error : raise_exception('channel_family_no_subscriptions')
/var/lib/pgsql/data/pg_log/postgresql-*.log
(channel_family_no_subscriptions) - Channel family subscription count cannot exceed maximum membership
CONTEXT: SQL statement "SELECT rhn_exception.raise_exception('channel_family_no_subscriptions')"
Resolution
- Account doesn't have enough regular entitlement for RHSCL channel so its failing when adding non-virtual systems in SSM.
- Either remove non-virtual systems from SSM or Create new system group for virtual systems only and try SSM.
- Contact our sales team to purchase non-virtual [regular] entitlement for RHSCL channel,
Root Cause
- Account doesn't have enough regular entitlement for RHSCL channel so its failing when adding non-virtual systems in SSM.
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