SCSI error: return code = 0x08000002 with "<<vendor>> ASC=0x95 ASCQ=0x50"
Environment
- Red Hat Enterprise Linux Any Version
Issue
-
/var/log/messagesreports SCSI errors that contain;kernel: sd X:X:X:X: SCSI error: return code = 0x08000002- and;
kernel: <<vendor>> ASC=0x95 ASCQ=0x50ASC=0x95 ASCQ=0x50
Resolution
Next Actions
- In most cases, these messages are hardware errors
- Open a Support Case with the hardware vendor
- If requested by the hardware vendor, open a new Support Case for collaboration with Red Hat, quoting the ticket number from them.
About Vendor Specific Error Codes
- The SCSI specification reserves a number of codes above
0x08for use by hardware vendors. - The meanings of these error codes are dependent on deployed hardware and vary between vendors.
Learn More
Understanding <<vendor>> Descriptions
- To understand the detail of these errors, please review Why does the error message "SCSI error: return code = 0x08000002" appear in the messages file, with <<vendor>> description?
SCSI Error Codes Deep Dive
- We have many Solutions explaining SCSI Error Codes that are specific to a combination of Return Code, Sense Key and Hardware.
- We also have an Article that covers SCSI Error codes in depth titled: How do I interpret SCSI status messages in RHEL like "sd 2:0:0:243: SCSI error: return code = 0x08000002"?.
Matching an address to a device
- If you need to further identify a device name from a hardware address, please review How do you map between scsi address <0 0 0 0> (or 0:0:0:0) and scsi device name (sda)?.
Diagnostic Steps
- Vendor specific SCSI errors are used by manufacturers to provide detailed support information about events on their products.
This solution has been reviewed for technical accuracy, optimized for search, and integrated with Product Documentation and/or Red Hat Access Labs. Much like when a software package is accepted upstream, this content has moved from the general KCS editing workflow into the responsibility of Customer Content Services as maintainers.
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