While configuring virt-who command against Red Hat Satellite v 6, it fails with error "RestlibException: Couldn't find organization 'OrgName'" or "RestlibException: Access denied"

Solution Verified - Updated -

Issue

  • While configuring virt-who command against Red Hat Satellite v 6, it fails with error below:
2014-09-18 02:02:50,131 [ERROR]  @virt-who.py:223 - Error in communication with subscription manager, trying to recover:
Traceback (most recent call last):
  File "/usr/share/virt-who/virt-who.py", line 207, in _send
    result = self.subscriptionManager.hypervisorCheckIn(self.options.owner, self.options.env, virtualGuests, type=self.options.virtType)
  File "/usr/share/virt-who/subscriptionmanager.py", line 112, in hypervisorCheckIn
    return self.connection.hypervisorCheckIn(owner, env, mapping)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 755, in hypervisorCheckIn
    return self.conn.request_post(url, host_guest_mapping)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 557, in request_post
    return self._request("POST", method, params)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 482, in _request
    self.validateResponse(result, request_type, handler)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 524, in validateResponse
    raise RestlibException(response['status'], error_msg)
RestlibException: Couldn't find organization 'OrgName'
ERROR: Error in communication with subscription manager, trying to recover:
Traceback (most recent call last):
  File "/usr/share/virt-who/virt-who.py", line 207, in _send
    result = self.subscriptionManager.hypervisorCheckIn(self.options.owner, self.options.env, virtualGuests, type=self.options.virtType)
  File "/usr/share/virt-who/subscriptionmanager.py", line 112, in hypervisorCheckIn
    return self.connection.hypervisorCheckIn(owner, env, mapping)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 755, in hypervisorCheckIn
    return self.conn.request_post(url, host_guest_mapping)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 557, in request_post
    return self._request("POST", method, params)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 482, in _request
    self.validateResponse(result, request_type, handler)
  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 524, in validateResponse
    raise RestlibException(response['status'], error_msg)
RestlibException: Access denied

Environment

  • Red Hat Satellite v 6
  • virt-who

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