Unable to access Business Central/Decision Central even on a fresh installation of the product and displays message "Please wait Loading Application"

Solution Verified - Updated -

Issue

  • After a fresh JBoss BPM Suite installation it starts up fine without any errors. When trying to open up business central in the browser, the authentication could be past.

  • But after that, the page shows the spinning wheel and the message Please wait Loading Application…. No any errors show in the console or the log file.

  • Browser developer tool shows some error messages like below:

     SEVERE [InitVotes] components failed to initialize ESf @ org.kie.workbench.KIEWebapp-0.js:35330
     SEVERE [InitVotes]    [failed] -> org.jboss.errai.enterprise.client.cdi.api.CDI ESf @ org.kie.workbench.KIEWebapp-0.js:35330
    

    A screenshot showing error messages in Chrome browser developer tool when issue happens:


Various browsers, Firefox, Safari and Chrome are tested on Macbook Pro as well as iMac desktop with the same issue.

Environment

  • Red Hat JBoss BPM Suite (BPMS) 6
  • Red Hat JBoss BRMS (BRMS) 6
  • Red Hat Process Automation Manager (RHPAM) 7
  • Red Hat Decision Manager (RHDM) 7
  • Mac
  • Linux
  • Windows
  • Red Hat Enterprise Linux (RHEL) 6, 7

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