Status of human task becomes "Reserved" when user claims a task but fails with "Unexpected error encountered"

Solution In Progress - Updated -

Issue

I have a human task in my jBPM process, when I login as a user into business-central and claim the task, there is some error happens and a pop-up message shows:

Unexpected error encountered:
**.**.**.Exception: ... ...

After that, the task status becomes Reserved, rather than the expected initial status Ready, why ?

Environment

  • Red Hat JBoss BPM Suite
    • 6.0.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content