Using Red Hat Satellite 5.6 for configuration management and deployment, at random times, servers get blank/empty configuration files from satellite.

Solution Unverified - Updated -

Issue

  • Using Red Hat Satellite 5.6 for configuration management and deployment. At random times, servers get their configuration files (from satellite) being reduced to 0 bytes.
  • To recover the server, we need to enter single user mode and re-sync with satellite using rhncfg-client get command.
  • Why this happens and how to avoid this in future?

  • Configuration files in /etc/pam.d/ on clients become empty at random times, which are deployed from the satellite. Also for example, not able to change to root since all pam.d files are emtpy now.

[admin@xyz ~]$ sudo su -
Sorry, try again.
Sorry, try again.
Sorry, try again.
sudo: 3 incorrect password attempts

Environment

  • Red Hat Satellite 5.6

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